Business process outsourcing (BPO) is a form of outsourcing which involves the contracting of the operations and responsibilities of a specific business function to a third-party service provider.
BPO is often divided into two categories: back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or tech support. BPO that is contracted outside a company's own country is refered to as offshore outsourcing. BPO that is contracted to a company's neighboring country is refered to as nearshore outsourcing.
Business Process Outsourcing (BPO) Services essentially means long-term contracting of non-core business operations to outside provider to help increase shareholder value. The outside provider operates and manages the process outsourced on defined and measurable performance criteria. BPO has proved to be extremely helpful in optimizing business performance and attain value creation.
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Customer Interaction Services
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Financial & Accounting Services
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Legal Services
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Health Care Services
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Document Management Services
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Web Based Services
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Web Management
Benefits of BPO
One of the most important advantages of BPO is the way in which it helps to increase a company’s flexibility.BPO contributes to a company’s flexibility as a company is able to focus on its core competencies, without being burdened by the demands of bureaucratic dictate. Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses
flexibility is seen as a stage in the organizational life cycle. BPO helped to transform Nortel from a bureaucratic organization into a very agile organization. A company can hereby help maintaining ambitious growth goals, which do not fit with regular incumbent strategies. BPO therefore allows firms to retain their entrepreneurial speed and agility, which they would otherwise sacrifice in order to become efficient as they greatly expanded. It avoids a premature internal transition from its informal entrepreneurial phase to a more bureaucratic mode of operation.
Other benefits of BPO
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Productivity Improvements
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Access to expertise
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Operational cost control
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Cost savings
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Improved accountability
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Improved HR
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Opportunity to focus on core business
Why SelectAccstra
Vast pool of talented, highly qualified, English educated, skilled, professionals who work on a much lower payroll.
Availability of hi-tech hardware and software to deliver the best with stringent quality checks to ensure error free and exceptional service.
One of the most important advantages of BPO is the way in which it helps to increase a company’s flexibility.BPO contributes to a company’s flexibility as a company is able to focus on its core competencies, without being burdened by the demands of bureaucratic dictate. Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses
Accstra provides offshore business process outsourcing (BPO) services to healthcare organizations in order to increase efficiencies and reduce administrative costs. With BPO, healthcare organizations can improve their bottom line and increase their overall competitive advantage.
Outsourcing of Legal services helps Law Firms to increase there service value by freeing attorneys to concentrate on specialized legal work. It's a way of transforming law firms into a more effective organization.
Effective legal support requires a combination of legal capabilities. At E-Mart BPO we have a team of experts to meet your requirements in Transcription, Coding, Document Management, Scoping, Billing, Secretarial, Paralegal and legal services. Our list of services include:
